At Dana Sales, we understand that when you’re shopping for family footwear, you want those comfortable shoes to arrive as quickly as your little ones outgrow them! That’s why we’ve created a straightforward, reliable delivery system to get your quality footwear from our Maplewood headquarters to your doorstep, wherever you are in the world.
Family-Focused Delivery: Just as we carefully select each pair of shoes in our collection, we’ve thoughtfully chosen shipping partners who share our commitment to quality service. Whether you’re ordering durable kids’ shoes, stylish men’s footwear, or comfortable women’s options, we’ll get them to you with care.
Shipping Options Designed for Your Family’s Needs
We offer two convenient shipping methods to suit different needs and budgets:
1. Standard Shipping – For When You Need Shoes Sooner
- Cost: $12.95 flat rate
- Carriers: DHL or FedEx
- Delivery Time: 10-15 days after dispatch
- Best for: When you need those new school shoes or camping footwear a little faster
- Tracking: Full tracking provided
2. Free Shipping – Economical Choice for Patient Families
- Cost: FREE on orders over $50
- Carrier: EMS
- Delivery Time: 15-25 days after dispatch
- Best for: Bulk orders or when you’re planning ahead for seasonal footwear needs
- Tracking: Basic tracking available
Our Delivery Promise to Your Family
Just as we’re committed to providing quality footwear for every family member, we stand behind our delivery process:
- Order Processing: 1-2 business days (we’re quick because we know growing feet can’t wait!)
- Global Reach: We ship worldwide, though some remote areas in Asia and other regions may have restrictions
- Secure Packaging: Every pair is carefully packaged to arrive in perfect condition
- Customer Support: Our friendly team at [email protected] can help with any delivery questions
Easy Returns Because We Understand Family Needs
Sometimes shoes don’t fit quite right (especially those fast-growing kids’ feet!). We offer:
- Return Window: 15 days from delivery date
- Condition: Items must be unworn and in original packaging
- Process: Contact our customer service to initiate a return
Family Footwear Tip: When ordering kids’ shoes, consider our faster Standard Shipping during back-to-school seasons or before family vacations. For less urgent needs like seasonal preparation, our Free Shipping option helps stretch your family’s budget further.
Payment Options for Every Family
We accept all major payment methods to make your family shoe shopping convenient:
- Visa
- MasterCard
- JCB
- PayPal
At Dana Sales, we’re more than just a shoe store – we’re your partner in keeping the whole family comfortably shod for life’s adventures. From first steps to mountain hikes, we’ll deliver the footwear you need right to your door.
Have questions about delivery? Our customer care team is always happy to help at [email protected] or from our Maplewood headquarters at 373 Hudson Street, Maplewood, US 07040.
