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Welcome to Dana Sales (“we,” “our,” or “us”). At familyshoediscount.com, we are committed to protecting the privacy of our customers and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect several types of information to provide and improve our family footwear services:

  • Personal Information: Name, email address, shipping/billing address, payment information (processed securely through our payment processors), phone number
  • Order Information: Products purchased, sizes (including children’s sizes), purchase history, and preferences
  • Device Information: IP address, browser type, operating system, and other technical details
  • Usage Data: Pages visited, time spent on site, and navigation patterns to improve our family shopping experience

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for family footwear
  • Provide customer support for parents shopping for children’s shoes
  • Improve our website and product offerings for family needs
  • Communicate about orders, products, and promotions (you may opt-out at any time)
  • Prevent fraud and enhance security for family transactions
  • Comply with legal obligations related to international sales

3. Sharing of Information

We value your family’s privacy and only share information when necessary:

  • Service Providers: Payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or sale of assets

We never sell your family’s personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement security measures designed to protect your family’s information:

  • Military-grade encryption for all transactions
  • No payment data stored on our servers (processed by secure payment gateways)
  • Regular security audits of our systems
  • Limited access to personal information within our organization

While we take reasonable precautions, no internet transmission is completely secure.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Receive a copy of your data in a portable format
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences (like children’s shoe sizes)
  • Analyze site traffic to improve the family shopping experience
  • Enable features like the shopping cart

You can control cookies through your browser settings, but some features may not work properly without them.

7. International Data Transfers

As we serve customers worldwide (excluding certain restricted areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we sell children’s footwear, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our practices:

Email: [email protected]

Mail: Dana Sales, 373 Hudson Street, Maplewood, US 07040

Thank you for trusting Dana Sales with your family’s footwear needs. We’re committed to protecting your privacy as carefully as we select our shoes.