Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for family shoppers seeking quality footwear for men, women, and children. By using our site, you confirm you are at least 18 years old or have parental consent.

1.2 Intellectual Property Rights

All content on this website, including text, images, logos, and product designs, is the property of Dana Sales and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our footwear, accessories, and related products (including categories: Men, Women, Kids, Shoes, Bags, Socks). However, slight variations in color or design may occur due to monitor settings.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Your order constitutes an offer to purchase. We accept orders through our website and process them within 1-2 business days (excluding weekends/holidays).

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete payment information and authorize us to charge your selected payment method.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. If an error is discovered, we will contact you before processing your order.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
• Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

4.2 Shipping Areas

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary based on location and customs processing.

4.3 Delivery Responsibility

Once shipped, you become responsible for the purchased goods. Any shipping delays or issues caused by incorrect address information are the customer’s responsibility.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for unworn items in original packaging with tags attached. To initiate a return:

1. Email [email protected] within 15 days with your order details
2. Wait for return authorization (1-2 business days)
3. Ship items to provided address (customer pays return shipping unless our error)
4. Receive refund (3-5 business days after we receive return)

5.2 Non-Returnable Items

For health reasons, we cannot accept returns on:

• Socks (unless packaging is unopened)
• Worn or damaged items
• Items not purchased from our website

5.3 International Returns

International customers are responsible for all return shipping costs and customs fees. Clearly mark packages as “Returned Goods” to avoid additional charges.

6. Customer Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining confidentiality of your account information and password.

6.2 Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all transactions.

6.3 Prohibited Uses

You may not use our site or products:

• For any unlawful purpose
• To submit false or misleading information
• To interfere with site security
• To attempt to gain unauthorized access to our systems

7. Limitations of Liability

Dana Sales shall not be liable for:

• Any indirect, incidental, or consequential damages
• Errors or omissions in product information
• Events beyond our reasonable control (natural disasters, strikes, etc.)
• Third-party actions related to your use of our products

Our maximum liability shall never exceed the price of the products you ordered.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to update these terms at any time. The current version will always be posted on our website with the effective date.

10. Governing Law

These terms shall be governed by the laws of the State of New Jersey, USA, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:

Dana Sales
373 Hudson Street
Maplewood, US 07040
Email: [email protected]